Arizona Learn2Serve Arizona Off-Premises Title 4 Basic Training and Certification Exam

Learn2Serve Arizona Off-Premises Title 4 Basic Training and Certification Exam

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  • Course Delivery: On Demand
  • Duration: 4 Hour(s)

Contact Us | Toll Free: 877-881-2235

 

Description

This course provides you with the necessary knowledge and techniques needed to be a responsible seller of alcohol. You will learn how to protect yourself and your establishment from liability; hiring and security procedures for security personnel; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales and loitering; and how to refuse a sale.

 

Course Objectives

After completing this course, you will be able to:

  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller’s role in the enhancement of public safety.
  • Discuss the seller’s responsibilities and obligations under the law.
  • Hire and manage registered security personnel.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs.
  • Recognize intoxicated individuals.
  • Refuse a sale to someone with little conflict.
  • Prevent disturbances in the establishment and handle difficult situations.
  • Check IDs accurately, and recognize clues for when an individual is using a fake ID.
  • Recognize second-party sales.
 

Topics Covered

This course covers the following topics:

Lesson 1: Introduction

Lesson 2: Recognizing Intoxicated Customers

Lesson 3: Preventing Disturbances

Lesson 4: Minors and Liability

Lesson 5: Second-Party Sales

Lesson 6: How to Refuse a Sale

 

Regulatory Information

Learn2Serve Arizona Off-Premises Title 4 Basic Training and Certification Exam - Arizona Department of Liquor Licenses and Control

  • Name:
  • Arizona Department of Liquor Licenses and Control
  • Phone:
  • 602-364-1936
  • Fax:
  • 602-542-6799
  • Website URL:
  • https://www.azliquor.gov/
  • Email Address:
  • Address:
  • 800 West Washington St. 5th Floor
  • City:
  • Phoenix
  • State:
  • AZ
  • Zip:
  • 85007
 

End of Course Instructions

The certificate of completion will be available for downlaod upon successful completion of the course from the training homepage.

 

Exams

The final exam must be successfully passed with a 70% or higher to receive the certificate of completion.

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