Learn2Serve Arizona Off-Premises Title 4 Basic Training and Certification Exam
- Course Delivery: On Demand
- Duration: 4 Hour(s)
Contact Us | Toll Free: 877-881-2235
Description
This course provides you with the necessary knowledge and techniques needed to be a responsible seller of alcohol. You will learn how to protect yourself and your establishment from liability; hiring and security procedures for security personnel; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales and loitering; and how to refuse a sale.
Course Objectives
After completing this course, you will be able to:
- Describe alcohol use.
- Recognize the effects of alcohol.
- Identify the seller’s role in the enhancement of public safety.
- Discuss the seller’s responsibilities and obligations under the law.
- Hire and manage registered security personnel.
- Define blood alcohol concentration and how it is calculated.
- Describe the effects of mixing alcohol with other drugs.
- Recognize intoxicated individuals.
- Refuse a sale to someone with little conflict.
- Prevent disturbances in the establishment and handle difficult situations.
- Check IDs accurately, and recognize clues for when an individual is using a fake ID.
- Recognize second-party sales.
Topics Covered
This course covers the following topics:
Lesson 1: Introduction
Lesson 2: Recognizing Intoxicated Customers
Lesson 3: Preventing Disturbances
Lesson 4: Minors and Liability
Lesson 5: Second-Party Sales
Lesson 6: How to Refuse a Sale
Regulatory Information
Learn2Serve Arizona Off-Premises Title 4 Basic Training and Certification Exam - Arizona Department of Liquor Licenses and Control
- Name:
- Arizona Department of Liquor Licenses and Control
- Phone:
- 602-364-1936
- Fax:
- 602-542-6799
- Website URL:
- https://www.azliquor.gov/
- Email Address:
- Address:
- 800 West Washington St. 5th Floor
- City:
- Phoenix
- State:
- AZ
- Zip:
- 85007
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